Privacy Policy

This Privacy Policy describes how APCA Group LLC (“we”, “us”, or “our”) collects, uses, and protects your information when you visit our website https://apcagroup.com.

Who We Are

APCA Group LLC operates this website and provides HVAC-related services and equipment through two divisions:

For privacy-related inquiries, contact us at:

📧 supply@apcagroup.com
📞 (832) 906-4822
📍 Houston, TX

Information We Collect

We may collect the following types of personal information:

  • Name, phone number, and email address
  • Billing and shipping address
  • Payment-related information (processed securely via third-party providers)
  • Order and purchase history
  • Device, browser, and IP address information

How We Use Your Information

  • To process and fulfill orders
  • To provide customer support
  • To communicate order updates and service information
  • To improve our website and services
  • To comply with legal obligations

Payments

Payments are processed securely through third-party payment providers. We do not store full credit card details on our servers.

Payment providers may collect and process your data in accordance with their own privacy policies.

Order and Shipping Information

To fulfill your order, we share necessary shipping information with carriers and logistics providers.

This may include your name, address, and contact details required for delivery.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

Cookies

Our website uses cookies to improve your browsing experience.

  • Cookies may store user preferences and session data
  • Login cookies may persist for up to two weeks if “Remember Me” is selected
  • Cookies help us understand website usage and improve functionality

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves the same as if the visitor has visited the other website.

These websites may collect data about you, use cookies, and monitor your interaction with that content.

Third-Party Services

We may use third-party services such as analytics tools, advertising platforms, and payment processors.

These services may collect information in accordance with their own privacy policies.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely.

For registered users (if any), we store personal information provided in user profiles. Users can request deletion of their personal data, except where we are required to retain it for legal or security purposes.

Your Rights

You may request access to the personal data we hold about you or request that we delete your personal data, subject to legal obligations.

Data Security

We implement appropriate technical and organizational measures to protect your personal data.

Our website uses SSL encryption to secure data transmission.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Contact Information

APCA Group LLC

📍 Houston, TX

📧 supply@apcagroup.com

📞 (832) 906-4822